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We’re fairly good at judging people based on first impressions, thin slices of experience ranging from a glimpse of a photo to a five-minute interaction, and deliberation can be not only extraneous but intrusive. In one study of the ability she dubbed “thin slicing,” the late psychologist Nalini Ambady asked participants to watch silent 10-second video clips of professors and to rate the instructor’s overall effectiveness. Their ratings correlated strongly with students’ end-of-semester ratings. Another set of participants had to count backward from 1000 by nines as they watched the clips, occupying their conscious working memory. Their ratings were just as accurate, demonstrating the intuitive nature of the social processing.

Critically, another group was asked to spend a minute writing down reasons for their judgment, before giving the rating. Accuracy dropped dramatically. Ambady suspected that deliberation focused them on vivid but misleading cues, such as certain gestures or utterances, rather than letting the complex interplay of subtle signals form a holistic impression. She found similar interference when participants watched 15-second clips of pairs of people and judged whether they were strangers, friends, or dating partners.

Other research shows we’re better at detecting deception and sexual orientation from thin slices when we rely on intuition instead of reflection. “It’s as if you’re driving a stick shift,” says Judith Hall, a psychologist at Northeastern University, “and if you start thinking about it too much, you can’t remember what you’re doing. But if you go on automatic pilot, you’re fine. Much of our social life is like that.”

Thinking too much can also harm our ability to form preferences. College students’ ratings of strawberry jams and college courses aligned better with experts’ opinions when the students weren’t asked to analyze their rationale. And people made car-buying decisions that were both objectively better and more personally satisfying when asked to focus on their feelings rather than on details, but only if the decision was complex—when they had a lot of information to process.

Intuition’s special powers are unleashed only in certain circumstances. In one study, participants completed a battery of eight tasks, including four that tapped reflective thinking (discerning rules, comprehending vocabulary) and four that tapped intuition and creativity (generating new products or figures of speech). Then they rated the degree to which they had used intuition (“gut feelings,” “hunches,” “my heart”). Use of their gut hurt their performance on the first four tasks, as expected, and helped them on the rest. Sometimes the heart is smarter than the head.

1

Nalini Ambady’s study deals with________.

A

instructor-student interaction

B

the power of people’s memory

C

the reliability of first impressions

D

people’s ability to influence others

2

In Ambady’s study, rating accuracy dropped when participants________.

A

gave the rating in limited time

B

focused on specific details

C

watched shorter video clips

D

discussed with one another.

3

Judith Hall mentions driving to show that________.

A

memory can be selective

B

reflection can be distracting

C

social skills must be cultivated

D

deception is difficult to detect

Rats and other animals need to be highly attuned to social signals from others so they can identify friends to cooperate with and enemies to avoid. To find out if this extends to non-living beings, Laleh Quinn at the University of California, San Diego, and her colleagues tested whether rats can detect social signals from robotic rats.

They housed eight adult rats with two types of robotic rat—one social and one asocial—for four days. The robot rats were quite minimalist, resembling a chunkier version of a computer mouse with wheels to move around and colourful markings.

During the experiment, the social robot rat followed the living rats around, played with the same toys, and opened cage doors to let trapped rats escape. Meanwhile, the asocial robot simply moved forwards and backwards and side to side.

Next, the researchers trapped the robots in cages and gave the rats the opportunity to release them by pressing a lever. Across 18 trials each, the living rats were 52 per cent more likely on average to set the social robot free than the asocial one. This suggests that the rats perceived the social robot as a genuine social being. They may have bonded more with the social robot because it displayed behaviours like communal exploring and playing. This could lead to the rats better remembering having freed it earlier, and wanting the robot to return the favour when they get trapped, says Quinn.

“Rats have been shown to engage in multiple forms of reciprocal help and cooperation, including what is referred to as direct reciprocity—where a rat will help another rat that has previously helped them,” says Quinn.

The readiness of the rats to befriend the social robot was surprising given its minimal design. The robot was the same size as a regular rat but resembled a simple plastic box on wheels. “We’d assumed we’d have to give it a moving head and tail, facial features, and put a scent on it to make it smell like a real rat, but that wasn’t necessary,” says Janet Wiles at the University of Queensland in Australia, who helped with the research.

The finding shows how sensitive rats are to social cues, even when they come from basic robots. Similarly, children tend to treat robots as if they are fellow beings, even when they display only simple social signals. “We humans seem to be fascinated by robots, and it turns out other animals are too,” says Wiles.

6

Quinn and her colleagues conducted a test to see if rats can________.

A

distinguish a friendly rat from a hostile one

B

pick up social signals from non-living rats

C

attain sociable traits through special training

D

send out warning messages to their fellows

4

When you are making complex decisions, it is advisable to________.

A

follow your feelings

B

list your preferences

C

seek expert advice

D

collect enough data

7

What did the asocial robot do during the experiment?

A

It played with some toys.

B

It set the trapped rats free.

C

It moved around alone.

D

It followed the social robot.

8

According to Quinn, the rats released the social robot because they________.

A

expected it to do the same in return

B

considered that an interesting game

C

wanted to display their intelligence

D

tried to practise a means of escape

5

What can we learn from the last paragraph?

A

Generating new products takes time.

B

Intuition may affect reflective tasks.

C

Vocabulary comprehension needs creativity.

D

Objective thinking may boost intuitiveness.

9

Janet Wiles notes that rats________.

A

respond more to actions than to looks

B

differentiate smells better than sizes

C

can be scared by a plastic box on wheels

D

can remember other rats’ facial features

It is true that CEO pay has gone up—top ones may make 300 times the pay of typical workers on average, and since the mid-1970s, CEO pay for large publicly traded American corporations has, by varying estimates, gone up by about 500%. The typical CEO of a top American corporation now makes about $18.9 million a year.

The best model for understanding the growth of CEO pay is that of limited CEO talent in a world where business opportunities for the top firms are growing rapidly. The efforts of America’s highest-earning 1% have been one of the more dynamic elements of the global economy. It’s not popular to say, but one reason their pay has gone up so much is that CEOs really have upped their game relative to many other workers in the U.S. economy.

Today’s CEO, at least for major American firms, must have many more skills than simply being able to “run the company.” CEOs must have a good sense of financial markets and maybe even how the company should trade in them. They also need better public relations skills than their predecessors, as the costs of even a minor slipup can be significant. Then there’s the fact that large American companies are much more globalized than ever before, with supply chains spread across a larger number of countries. To lead in that system requires knowledge that is fairly mind-boggling. Plus, virtually all major American companies are becoming tech companies, often with their own research and development. And beyond this, major CEOs still have to do all the day-to-day work they have always done.

The common idea that high CEO pay is mainly about ripping people off doesn’t explain history very well. By most measures, corporate governance has become a lot tighter and more rigorous since the 1970s. Yet it is principally during this period of stronger governance that CEO pay has been high and rising. That suggests it is in the broader corporate interest to recruit top candidates for increasingly tough jobs.

Furthermore, the highest CEO salaries are paid to outside candidates, not to the cozy insider picks, another sign that high CEO pay is not some kind of depredation at the expense of the rest of the company. And the stock market reacts positively when companies tie CEO pay to, say, stock prices, a sign that those practices build up corporate value not just for the CEO.

11

Which of the following has contributed to CEO pay rise?

A

Increased business opportunities for top firms.

B

Close cooperation among leading economies.

C

The general pay rise with a better economy.

D

The growth in the number of corporations.

10

It can be learned from the text that rats________.

A

appear to be adaptable to new surroundings

B

are more socially active than other animals

C

are more sensitive to social cues than expected

D

behave differently from children in socializing

12

Compared with their predecessors, today’s CEOs are required to________.

A

establish closer ties with tech companies

B

operate more globalized companies

C

finance more research and development

D

foster a stronger sense of teamwork

13

CEO pay has been rising since the 1970s despite________.

A

continual internal opposition

B

conservative business strategies

C

repeated government warnings

D

strict corporate governance

14

High CEO pay can be justified by the fact that it helps________.

A

confirm the status of CEOs

B

increase corporate value

C

boost the efficiency of CEOs

D

motivate inside candidates

15

The most suitable title for this text would be________.

A

CEO Traits: Not Easy to Define

B

CEO Pay: Past and Present

C

CEOs Are Not Overpaid

D

CEOs’ Challenges of Today

Madrid was hailed as a public health guiding light last November when it rolled out ambitious restrictions on the most polluting cars. Seven months and one election day later, a new conservative city council suspended enforcement of the clean air zone, a first step toward its possible termination. Mayor Jose Luis Martinez-Almeida made opposition to the zone a centrepiece of his election campaign, despite its success in improving air quality. A judge has now overruled the city’s decision to stop levying fines, ordering them restored. But with legal battles ahead, the zone’s future looks uncertain at best.

Madrid’s back and forth on clean air is a pointed reminder of the limits to the patchwork, city-by-city approach that characterises efforts on air pollution across Europe, Britain very much included.

Among other weaknesses, the measures cities must employ when left to tackle dirty air on their own are politically controversial, and therefore vulnerable. That’s because they inevitably put the costs of cleaning the air on to individual drivers—who must pay fees or buy better vehicles—rather than on to the car manufacturers whose cheating is the real cause of our toxic pollution. It’s not hard to imagine a similar reversal happening in London. The new ultra-low emission zone (Ulez) is likely to be a big issue in next year’s mayoral election. And if Sadiq Khan wins and extends it to the North and South Circular roads in 2021 as he intends, it is sure to spark intense opposition from the far larger number of motorists who will then be affected.

It’s not that measures such as London’s Ulez are useless. Far from it. Local officials are using the levers that are available to them to safeguard residents’ health in the face of a serious threat. The zones do deliver some improvements to air quality, and the science tells us that means real health benefits.

But mayors and councillors can only do so much about a problem that is far bigger than any one city or town. They are acting because national governments—Britain’s and others across Europe—have failed to do so.

Restrictions that keep highly polluting cars out of certain areas—city centres, “school streets”, even individual roads—are a response to the absence of a larger effort to properly enforce existing regulations and require auto companies to bring their vehicles into compliance. Wales has introduced special low speed limits to minimise pollution. We’re doing everything but insist that manufacturers clean up their cars.

16

Which of the following is true about Madrid’s clean air zone?

A

Its effects are questionable.

B

It has been opposed by a judge.

C

It needs tougher enforcement.

D

Its fate is yet to be decided.

17

Which is considered a weakness of the city-level measures to tackle dirty air?

A

They are biased against car manufacturers.

B

They prove impractical for city councils.

C

They are deemed too mild for politicians.

D

They put the burden on individual motorists.

18

The author believes that the extension of London’s Ulez will________.

A

arouse strong resistance

B

ensure Khan’s electoral success

C

improve the city’s traffic

D

discourage car manufacturing

19

Who does the author think should have addressed the problem?

A

Local residents.

B

Mayors.

C

Councillors.

D

National governments.

20

It can be learned from the last paragraph that auto companies________.

A

will raise low-emission car production

B

should be forced to follow regulations

C

will upgrade the design of their vehicles

D

should be put under public supervision

Now that members of Generation Z are graduating college this spring—the most commonly-accepted definition says this generation was born after 1995, give or take a year—the attention has been rising steadily in recent weeks. Gen Zs are about to hit the streets looking for work in a labor market that’s tighter than it’s been in decades. And employers are planning on hiring about 17 percent more new graduates for jobs in the U.S. this year than last, according to a survey conducted by the National Association of Colleges and Employers. Everybody wants to know how the people who will soon inhabit those empty office cubicles will differ from those who came before them.

If “entitled” is the most common adjective, fairly or not, applied to millennials (those born between 1981 and 1995), the catchwords for Generation Z are practical and cautious. According to the career counselors and experts who study them, Generation Zs are clear-eyed, economic pragmatists. Despite graduating into the best economy in the past 50 years, Gen Zs know what an economic train wreck looks like. They were impressionable kids during the crash of 2008, when many of their parents lost their jobs or their life savings or both. They aren’t interested in taking any chances. The booming economy seems to have done little toassuagethis underlying generational sense of anxious urgency, especially for those who have college debt. College loan balances in the U.S. now stand at a record $1.5 trillion, according to the Federal Reserve.

One survey from Accenture found that 88 percent of graduating seniors this year chose their major with a job in mind. In a 2019 survey of University of Georgia students, meanwhile, the career office found the most desirable trait in a future employer was the ability to offer secure employment (followed by professional development and training, and then inspiring purpose). Job security or stability was the second most important career goal (work-life balance was number one), followed by a sense of being dedicated to a cause or to feel good about serving the greater good.

That’s a big change from the previous generation. “Millennials wanted more flexibility in their lives,” notes Tanya Michelsen, Associate Director of YouthSight, a UK-based brand manager that conducts regular 60-day surveys of British youth, in findings that might just as well apply to American youth. “Generation Zs are looking for more certainly and stability, because of the rise of the gig economy. They have trouble seeing a financial future and they are quite risk averse.”

21

Generation Zs graduating college this spring________.

A

are recognized for their abilities

B

are optimistic about the labor market

C

are in favor of office job offers

D

are drawing growing public attention

22

Generation Zs are keenly aware________.

A

what their parents expect of them

B

how valuable a counselor’s advice is

C

what a tough economic situation is like

D

how they differ from past generations

23

The word “assuage” (Para. 2) is closest in meaning to________.

A

deepen

B

define

C

maintain

D

relieve

24

It can be learned from Paragraph 3 that Generation Zs________.

A

give top priority to professional training

B

have a clear idea about their future jobs

C

care little about their job performance

D

think it hard to achieve work-life balance

25

Michelsen thinks that compared with millennials, Generation Zs are________.

A

less adventurous

B

less realistic

C

more generous

D

more diligent

Unlike so-called basic emotions such as sadness, fear, and anger, guilt emerges a little later, in conjunction with a child’s growing grasp of social and moral norms. Children aren’t born knowing how to say “I’m sorry”; rather, they learn over time that such statements appease parents and friends—and their own consciences. This is why researchers generally regard so-called moral guilt, in the right amount, to be a good thing.

In the popular imagination, of course, guilt still gets a bad rap. It is deeply uncomfortable—it’s the emotional equivalent of wearing a jacket weighted with stones. Yet this understanding is outdated. “There has been a kind of revival or a rethinking about what guilt is and what role guilt can serve,” says Amrisha Vaish, a psychology researcher at the University of Virginia, adding that this revival is part of a larger recognition that emotions aren’t binary—feelings that may be advantageous in one context may be harmful in another. Jealousy and anger, for example, may have evolved to alert us to important inequalities. Too much happiness can be destructive.

And guilt, by prompting us to think more deeply about our goodness, can encourage humans to make up for errors and fix relationships. Guilt, in other words, can help hold a cooperative species together. It is a kind of social glue.

Viewed in this light, guilt is an opportunity. Work by Tina Malti, a psychology professor at the University of Toronto, suggests that guilt may compensate for an emotional deficiency. In a number of studies, Malti and others have shown that guilt and sympathy may represent different pathways to cooperation and sharing. Some kids who are low in sympathy may make up for that shortfall by experiencing more guilt, which can rein in their nastier impulses. And vice versa: High sympathy can substitute for low guilt.

In a 2014 study, for example, Malti looked at 244 children. Using caregiver assessments and the children’s self-observations, she rated each child’s overall sympathy level and his or her tendency to feel negative emotions after moraltransgressions. Then the kids were handed chocolate coins, and given a chance to share them with an anonymous child. For the low-sympathy kids, how much they shared appeared to turn on how inclined they were to feel guilty. The guilt-prone ones shared more, even though they hadn’t magically become more sympathetic to the other child’s deprivation.

“That’s good news,” Malti says. “We can be prosocial because we caused harm and we feel regret.”

26

Researchers think that guilt can be a good thing because it may help________.

A

regulate a child’s basic emotions

B

improve a child’s intellectual ability

C

foster a child’s moral development

D

intensify a child’s positive feelings

27

According to Paragraph 2, many people still consider guilt to be________.

A

deceptive

B

burdensome

C

addictive

D

inexcusable

28

Vaish holds that the rethinking about guilt comes from an awareness that________.

A

emotions are context-independent

B

emotions are socially constructive

C

emotional stability can benefit health

D

an emotion can play opposing roles

29

Malti and others have shown that cooperation and sharing________.

A

may help correct emotional deficiencies

B

can result from either sympathy or guilt

C

can bring about emotional satisfaction

D

may be the outcome of impulsive acts

30

The word “transgressions” (Line 3, Para. 5) is closest in meaning to________.

A

teachings

B

discussions

C

restrictions

D

wrongdoings